The pandemic has exposed the need for enterprises to accelerate their digital transformation or risk their relevance with today's tech-savvy customers. Most enterprises understand the need to implement A.I., automation, and other digital elements to remain competitive in their industries. However, many are faced with a lack of internal knowledge or resources, so they tend to handle the transformation in a piecemeal fashion, resulting in disconnected experiences that negatively impact their brand.
Businesses need a take prescriptive and methodical approach to digital transformation that applies data-driven insights and process optimization techniques for establishing greater efficiencies and integrating advanced tools at scale.
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